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Author Topic: Accoutn suspended  (Read 3378 times)
kamranrocksit
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« on: March 22, 2008, 02:56:23 PM »

Hi

When i try to log in I get the following message and my websites are not working.

Code:
 

Your account has been suspended because you breached our terms and conditions. You should receive an email with information about it. Bear in mind that this could be due to one of the following:


1. If you have run background processes (IRC or flood utils)(this could be due to some hacker who entered through your PHP scripts. In such cases you are responsible to update the PHP scripts to the latest version so that you don't get hacked)

2. If you have been sending mass emails (the maximum quantity allowed per day is 1500 emails)

3. If your website has generated more than the allowed CPU usage per 180 seconds or 24h. You can keep track of your CPU usage in the Load Stats section.

4. If you have paid for the hosting account and our Sales Verification Department hasn't been able to verify your account yet. In this case you'd better contact a sales representative of ours as soon as possible in order to complete the verification procedure and activate your account immediately.


I have no idea what happened?
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freshwire
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« Reply #1 on: March 22, 2008, 03:17:50 PM »

I have done some talking and you can now access your account control panel.

Talk with the support team via support ticket about the flooding issue it mentions.

Once it has been resovled with them they should fully reactivate all websites.
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Jonathan | 50Webs Support Volunteer
XYLEM
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« Reply #2 on: March 22, 2008, 11:02:49 PM »

The system load from your hosted domain still continuing, please refer to the ticked system in the control panel.

Regards
Gazurkoff
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XYLEM
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« Reply #3 on: March 22, 2008, 11:31:04 PM »

You have used custom error page including the script with references to non-existing resources that generate flood and load of the server.
The administrator team found and disable it, please be carefully with the scripts executed by the server side.

Regards
Gazurkoff
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kamranrocksit
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« Reply #4 on: March 22, 2008, 11:50:03 PM »

Quote from: "XYLEM"
You have used custom error page including the script with references to non-existing resources that generate flood and load of the server.
The administrator team found and disable it, please be carefully with the scripts executed by the server side.

Regards
Gazurkoff



Hi
are you talking about this script (http://www.kamranweb.com/videos/)

So basically my 404 error pages were the cause.
Thanks
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XYLEM
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« Reply #5 on: March 23, 2008, 02:06:49 AM »

Quote from: "kamranrocksit"
Quote from: "XYLEM"
You have used custom error page including the script with references to non-existing resources that generate flood and load of the server.
The administrator team found and disable it, please be carefully with the scripts executed by the server side.

Regards
Gazurkoff



Hi
are you talking about this script (http://www.kamranweb.com/videos/)

So basically my 404 error pages were the cause.
Thanks


Your script in the custom 404 error page was the problem, refer to the ticket system for details.

Regards
Gazurkoff
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